Shipping Policy

Tariff / Duty Charges:

If you receive a bill for tariff or duty charges, please pay it to avoid any delivery delays. Then, send a photo of the receipt to info@codymcconnell-promo.com, and we’ll reimburse you for the full amount.

Free Shipping Worldwide:

Estimated Delivery Time: 14-21 days after approving the design for production.
(Production Time: 12-18 days | Shipping: 2-5 days.)

What is the 'Priority Production + Free Shipping' Method?

Our 'Priority Production + Free Shipping' paid shipping option helps customers receive their package sooner. Although, we currently do not have an option for a guaranteed delivery date, we bypass the handling times and push these into production quicker than our 'Free Shipping' Method. We still advise our customers to order with ample time if they are for an event/certain date.

Please Double-Check Your Address.

Customers are strongly encouraged to double-check their address before placing an order. We will not cover the cost to produce and ship out a new batch if the address entered was wrong. - We do feel bad, and will most likely issue a discount code if this occurs, but we cannot cover the full cost.